Managing Director David Shostak Vigoda
In 2010 the group market through online shopping services such as Vigoda.ru and similar sites has become a multimillion-dollar business. Every day tens of thousands of people buy coupons with discounts from 50 to 90% for services at beauty salons, entertainment and restaurants. And with the growing number of consumers often suffer the quality of its services. Customers who bought services at deep discounts from time to time are seen as providers of these services “Second class” and “freeloader” is not worthy to receive service on par with regular customers. As is customary, we assume free cheese is only in a mousetrap. Service Number Vigoda.ru group decided to change this vicious practice, and in fact, prove that “good does not mean expensive.” In order to protect their customers from poor service and unfair relations service has launched a unique Vigoda.ru for the domestic market of the project: quality assurance services on the shares of a special group of “auditors.” The audit team consists of 50 people, mostly women, aged 25-35 years who regularly under the guise of the usual “coupon customers’ experience Vigoda.ru shares on itself. Per share for the whole period of its validity have 5.1 Auditors and the results fill special forms in which all reflect the pros and cons of the service received.
The results of testing each supplier will now be available to users online services directly on the site Vigoda.ru. This will improve the quality of services provided by stock and serve customers with reliable protection against unfair service. According to Managing Director David Shostak Vigoda.ru “We do not just sell Coupons with huge discounts, we feel a responsibility to our customers for the services they receive on the shares to Vigoda.ru. Quality and service are now receiving the participants’ service on-line coupons “are not always satisfy both us and our customers. So today it is the quality of services provided to customers is our top priority. Quality control services, we put at the forefront, believing that it is in the eyes of this user, we stand out from any other similar service. ” We are happy to answer your questions!