The consultant and developer team around EriZone has up to 15 years of experience in the field of ITIL-based service management processes. Findings from customer projects continuously incorporated into the solution. These show that while there a very strong tendency in many IT departments, to optimize service processes to ITSM and ITIL standards. When it comes to the implementation process, but not always very clear ideas prevail. You would do much better.
The red thread for an IT-wide realization often lacking because improvements and thus workload only at the group or department level. EriZone and the expertise of our consultant team to assist companies, across the Department and all levels of the Organization to achieve an improved value for IT, and thus for the company”, as Kapfunde. A first important date for the presentation of EriZone will be the CeBIT from 10 to 14 March 2014. You can find the Wurth Phoenix booth in the open source Park, Hall 6, in block E16, stand number 313. About Wurth Phoenix as IT and consulting company of the Wurth Group offers Wurth Phoenix future ERP and CRM software solutions based on Microsoft Dynamics. The internationally prominent company headquartered in Bolzano has worldwide experience in enterprise software and a long-standing industry expertise in trading, distribution and logistics. In the area of IT system management Wurth base Phoenix to mature and can be integrated seamlessly into the IT landscape monitoring systems on open source. WuRTH PHOENIX NetEye and the ITSM range from EriZone customers with a solution that understands IT as an economic factor of production based on common ITIL standards and covers.